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If someone has a problem, I assure you they don't want to hear the solution you spontaneously came up with. "Why don't you just..." NO.
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Even if you have the diagnostic skill in the subject... don't. Your job is to build up the other person's ability, not to have the answer. Exceptions apply, but you already knew that.
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put another way, quit "shoulding" on people @HiredThought/1054094559951622146